Resource Library
Thank you for your interest in our White Papers. Please select the document from the library below and click the corresponding button. You will then be asked to verify your information on the next page. After you verify your contact information, a PDF will be ready for you to download. Let us know if we can answer any questions by contacting us at sales@rmkr.com.
Rainmaker BPO Solution Documents
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Appointment Setting: A proven and measurable way to increase the volume and quality of leads Rainmaker delivers executive level appointments to this global, payroll-processing leader while improving the cost per lead by 40%. Appointment Setting: Reach a large number of executive level IT decision-makers in a relatively small timeframe Rainmaker worked with this worldwide provider of wireless and data services to implement a multi-level, multi-touch marketing campaign to expand awareness on service offerings and landed 30 national agreements within the first year. Click to Cash: Eliminate any barriers, enabling customers to easily find information, schedule a consultation and purchase products via the Web Leader in network computing utilized Rainmaker's "Click-to-Cash" program to offer competitive pricing and a streamlined purchasing process for the SMB market and exceeded sales projections by 80%. Data Development and Profiling: Accuracy is everything when you're rolling out multiple marketing campaigns The world's largest OS and software manufacturer had an incredible amount of information and buying history on their corporate customers but needed Rainmaker to help them maintain and improve the data integrity on an ongoing basis. Service Contract Sales: Maximize revenue from after market sales of service contracts This global supplier of computer systems has experienced a 30% increase in service contract sales as well as improved customer satisfaction with Rainmaker's integrated post-sale solutions. Rainmaker Connect Dialer: Teleservices, collections, telemarketing, fundraising and compliance No matter your need for a dialer, it has to perform. And with outbound dialing for one campaign and blended inbound/outbound capability for others, it has to be versatile. Rainmaker Connect Feedback: Customer feedback management in one intelligent application Measuring customer satisfaction is critical to determining a customer's relationship with your business - to reduce attrition, build your brand and improve profitability. Rainmaker Connect Optimizer: Everything you need to improve effectiveness, generate forecasts and enhance scheduling in one solution Rainmaker Connect Optimize brings innovation and workforce management together as the core component of Rainmaker Connect's WFM solution for small to large-sized contact centers. Rainmaker Connect Recorder: Make it painless to fully integrate every aspect of recording A seamless integration, unequalled multimedia recording, quality assessment control and archiving - all in one unified application developed on a non-blocking architecture. Rainmaker Connect: Intelligent, Flexible, On Demand Contact Center Solution It's called the customer experience, and consumers rate it highest when the service they get is seamless, personalized and satisfactory. |
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